Privacy Notice – BAR Valley Processing

1. Introduction

BAR Valley Processing (“BAR Valley”, “we”, “our”, or “us”) is committed to protecting your personal information and ensuring that your privacy is safeguarded in accordance with applicable data protection laws, including the Protection of Personal Information Act.

This Privacy Notice explains how we collect, use, store, and protect your personal information when you interact with our website and services.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1 Information You Provide

  • Full name and surname

  • Contact details (email address, phone number)

  • Company name and role

  • Enquiry or message content submitted via our website

2.2 Automatically Collected Information

  • IP address

  • Browser type and device information

  • Website usage data (pages visited, duration, interactions)

  • Cookies and tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to enquiries and provide requested information

  • To engage with suppliers, partners, and clients

  • To improve our website, services, and user experience

  • To comply with legal and regulatory obligations

  • To communicate relevant business updates (where appropriate)

4. Legal Basis for Processing

We process personal information based on:

  • Your consent

  • The necessity to perform a contract or respond to requests

  • Compliance with legal obligations

  • Legitimate business interests, provided your rights are not overridden

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers supporting our website and operations

  • Professional advisors (legal, compliance, auditors)

  • Regulatory authorities where required by law

All third parties are required to maintain appropriate confidentiality and security standards.

6. Data Security

We implement appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or destruction

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this notice

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

8. Your Rights

In terms of POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to processing in certain circumstances

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Regulator South Africa

9. Cookies

Our website may use cookies to enhance user experience and analyse website performance.

You can modify your browser settings to decline cookies, although this may affect functionality.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

11. Updates to This Notice

We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Notice or how your information is handled, please contact us:

BAR Valley Processing
Email: info@barvalley.co.za
Location: Western Cape, South Africa